Harinera Vilafranquina
Company specializing in flour and durum wheat semolina production
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Privacy policy

Data Controller
Harinera Vilafranquina 
email: hv@hvsa.es
Tel. 938920088

1) Website query form: query management.
2) To manage queries received by e-mail to contact the user.

Legitimate basis
1) Website form: Data subject's explicit consent.
2) A user who provides personal data through the email is voluntarily providing personal data.

For a one-year period from the most recent query.

1) Website contacts form: the data subject him/herself of their legal representative.
2) Data entered in the emails by the data subject him/herself or their legal representative.

No data are transferred to third parties. There are no international transfers of your data.

Access, rectify and delete data, as well as other rights, as explained in the relevant section.

Cookies policy
Statistical cookies are used.

Additional information
You can refer to the additional detailed information on Data Protection and the breakdown of sections that we present you below.

Additional information 
The purpose of this Privacy Policy is to publicise the conditions that govern the collection and processing of your personal data by our company to ensure fundamental rights, your honour and freedoms, all in compliance with current regulations that regulate Personal Data Protection.
 In accordance with these regulations, we need to have your authorisation and consent for the collection and processing of your personal data. So, we will indicate below all the details you need to know regarding how we carry out these processes, for what purposes, what other entities may have access to your data and what your rights are.

Data Controller. Who is the Data Controller responsible for your data?
We inform you that Harinera Vilafranquina, S.A. (Hereinafter, the Data Controller) is the owner of the website www.hvsa.es. You can contact us at this email address: hv@hvsa.es

Legitimate basis. What is the legitimate basis for the processing of your data?
The user's express consent is requested via the website contact forms. In addition, the user is informed that the sending of an email in which personal data is included means that the information stated in this Privacy Policy has been read and accepted and that consequently, they grant their unequivocal and express consent to the processing of their personal data for the purposes indicated.

 The personal information that you provide through the contact form and in the emails will be entered in an automated file under the responsibility of the Data Controller and will be kept confidential and protected.

The Data Controller informs the users that, in accordance with the GDPR 679/2016 it keeps an Activities Record. On the basis of all of the foregoing, the USER expressly, fully and unreservedly agrees that the Data Controller will process their data in an automated manner. Under the heading “Purpose”, we give extensive details of the purpose for which your personal data are processed. This privacy policy describes the collection and use of your personal information. Unless otherwise specifically stated, it will be deemed necessary to fill in all of the mandatory data to use all the contact form.

Retention How long will we keep your data?
We use your data for the time strictly necessary to fulfil the purposes indicated above. Unless there is an obligation or legal requirement, the expected retention periods are: for a period of one year from the last consultation.

Source. How have we obtained your data?
All of the personal information(personal data)  that you provide will be through the contact form or in the emails.

The data categories that are processed in the contact form are:
· First Name.
· E-mail.
· Phone.

Specially protected data will not be processed.

Visiting the Data Controller website does not mean that the user is obliged to provide any information about oneself, the purpose of the website is entirely informative.

When sending a query through the contact form, the user must give their acceptance and consent to the processing of their Personal Data in accordance with this Data Protection Policy. If the user does not accept the terms of the Data Protection Policy, they will not be able to use the contact form.

The user must provide the Data Controller with the Personal Data that may be requested when he or she uses the contact form.

Purpose. For what purpose are my personal data processed?
We will only process the information you provide to us to manage the queries we receive.

To comply with the various legal provisions, several levels of security to protect the personal data that we are provided have been established, and we have taken all the technical measures at our disposal to avoid the loss, misuse, alteration, unauthorized access and manipulation of said personal data.

The Data Controller undertakes to:

· Protect your privacy and treat the information you provide confidentially.
· The information you provide will be used only to the contracted services.
· Do not disclose your personal information to third parties without your consent.

The user must fill in the contact form with true, exact, complete and updated information, and shall be liable for any harm or loss that may be caused to the Data Controller, or to third parties as a consequence of the non-observance of such aspects.

Security measures

Our entity adopts the necessary organisational and technical measures to guarantee the security and privacy of your data, prevent their alteration, loss, treatment or unauthorised access, depending on the state of technology, the nature of the stored data and the risks to which they are exposed.  
The following measures, among others, are highlighted:  
· Guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services. 
· Restore the availability and access to personal data quickly in the event of a physical or technical incident. 
· Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organisational measures implemented to guarantee the security of the processing. 
· Pseudonymise and encrypt personal data, in the case of sensitive data.

Recipients. To which recipients will your data be disclosed?
These data will be processed solely for Harinera Vilafranquina, S.A. to be able to respond to your queries and provide the service requested.

Rights. What are your rights when you provide us with your data?
Current data protection regulations protect you with a series of rights in relation to the use we make of your personal data. Each and every one of your rights are individual and non-transferable, that is, they can only be carried out by the data subject, after verification of their identity.  

Your rights are set out below:  

- Request ACCESS to your personal data
- Request the RECTIFICATION of your data
· Request the ERASURE or deletion of your data ("right to be forgotten")

LIMIT or OPPOSE the use we give to your data

· Right to PORTABILITY of your data for cases of telecommunications or internet services.
· Right to WITHDRAW your consent at any time
· Right to file a COMPLAINT regarding data protection with the Control Authority: The Spanish Data Protection Agency.
You may exercise your rights of information, access, rectification, opposition, erasure, restriction of processing and  portability of the personal data  by writing to: info@dadesegures.com.
In addition to your rights, if you believe that your data is not being collected or processed in accordance with current Data Protection regulations, you may file a complaint with the Control Authority, whose contact details we indicate below:  

Agencia Española de Protección de Datos 
C/ Jorge Juan, 6. 28001, Madrid.
Email: info@agpd.es 
Phone: 912663517 
Web: https://www.agpd.es

Cookies policy
Cookies are small files that are installed on the user's computer and allow the person responsible for a service to improve the way they interact with their visitors and their website. In some cases, the installation of these cookies requires the user's consent.
There are different kinds of cookies, some of which are affected and others that are not affected by the Law:
Cookies not affected:
- Technical: These are necessary for browsing. Without them the page will not function properly.
- Personalisation or configuration cookies: Enable the page to recognise the user's language, the font size, etc.
- Security: Impede or obstruct hacking against the website or its users.
Cookies affected:
- Analytics: Enable the users’ activity to be measured and produce browsing statistics.
- Advertising: Manage the frequency and content of advertisements.
- Tracking: Store information about users to show them personalised advertising.
The website uses Google Analytics, a web analytic service provided by Google, Inc., a Delaware corporation whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States of America ("Google").
Google Analytics uses "cookies", which are text files held in your computer, to help the website analyse the use made by users of the website. The information that the cookie generates about the use of the website (including your IP address) will be transmitted directly and filed by Google in the servers located in the United States. 

List of technical cookies:
Duration: Temporary (session)
Owner: Own    
Description: Store a unique session identifier for the correct operation of the portal
Duration: Temporary
Owner: Own
Description: Control of appearance and acceptance for cookie alerts.

List of analytical cookies:

Name of the cookie: __utma
Pre-set duration: 2 years from the configuration or updating of settings
Description: Used to distinguish users and sessions. Created when the JavaScript library is executed and there is no cookie __utma. Updated whenever data is sent to Google Analytics.

Name of the cookie: __utmt
Pre-set duration: 10 minutes
Description: Used to restrict the number of requests.

Name of the cookie: __utmb
Pre-set duration: 30 minutes from the configuration or updating of settings
Description: Used to determine new sessions or visits. Created when the JavaScript library is executed and there is no cookie __utmb. Updated whenever data is sent to Google Analytics.

Name of the cookie: __utmc
Pre-set duration: End of browser session
Description: Works with cookie __utmb to determine whether the user is in a new session or visit.

Name of the cookie: __utmz
Pre-set duration: 6 months from the configuration or updating of settings
Stores the traffic source or the campaign that explains how the user reached the website. It is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics.

Once you have selected the cookies in the banner, to deactivate/activate them on your device you will have to do so through your Internet browser.    
For more information on how to manage cookies, look up the following links:   
- Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647 
- Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we 
- Explorer from here: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies 
- Safari from here: http://support.apple.com/kb/ph5042 
- Opera from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html   

Consent and acceptance:
Acceptance of this document means that you understand and accept all the clauses of our privacy policy, which is why you authorise the collection and processing of your personal data in these terms. A user who provides personal data through the email is voluntarily providing personal data. In the contact forms, this acceptance is made by activating the checkbox of our Privacy Policy.

Legal notice:
In compliance with the provisions of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the following legal aspects are reported:

Ownership of the website

Owner: Harinera Vilafranquina, S.A.
Tel: 938920088
Contact: hv@hvsa.es

General terms of use

The purpose of the website www.hvsa.es is to provide our customers and the general public with the knowledge of the activities we carry out and the products we manufacture in the course of our activities.

The use of any of the functionalities of the website implies the express and full acceptance of the conditions set out here, without prejudice to those particular terms and conditions that may apply to some of the specific services offered through the website.

The owner of the website reserves the right to make, at any time and without the need for advance notice, changes and updates to the information contained on its website or in its configuration and presentation.

In order to keep the information published on the web portal updated, its contents may be changed, corrected, deleted or added at any time, so it is advisable to check the validity or accuracy thereof by going to official sources at all times.

Intellectual, industrial property

All the elements that comprise the website, as well as its structure, design, source code, logos, trademarks and other distinctive signs that appear on it, are the property of Harinera Vilafranquina, S.A. and are protected by the corresponding intellectual and industrial property rights.

The images and other graphic elements contained on the website are also protected by the corresponding intellectual and industrial property rights. Its use, reproduction, distribution, public communication, transformation or any other similar or analogous activity is totally prohibited unless there is prior and express authorisation by the owner.

Regarding quotations of products and services of third parties, the website owner acknowledges in favour of its owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the web does not imply the existence of rights or any responsibility in respect thereof, nor any sponsorship or recommendation.

The website owner declares its respect for third-party intellectual and industrial property rights; therefore, if you believe that our website may be violating your rights, please contact the website owner.


The website owner does not guarantee the absence of errors in accessing the website, in its content, nor that it is updated, although the website owner will make its best efforts to, where appropriate, prevent, correct or update them.

Both access to the website and the use that can be made of the information contained therein is the sole responsibility of the person who does so.

In the event that a user considers that there is any content that may come under this classification,  please contact the owner of the website.


The links contained in our website may lead to third-party web content. The purpose of these links is solely to facilitate the search for resources that may interest you through the Internet. However, these pages do not belong to the said website owner, nor does it carry out any checking of their contents and, therefore, the website owner does not assume any responsibility for the content, information or services that may appear on said sites, which will be exclusively informative and in no case imply any relationship between the website owner and the persons or entities that own these contents or owners of other sites where they are located.

The website owner cannot be held responsible for the operation of the linked page or for the any harm or loss that may arise from accessing or using it.

Data Protection

For those cases in which personal data are collected, processed or stored, it will be conducted in accordance with the Privacy Policy mentioned in the previous points.

Applicable Law and jurisdiction

The applicable law in the event of dispute or conflict of interpretation of the terms that comprise this Legal Notice, as well as any question related to the services of this Portal, shall be the laws of Spain.

For the resolution of any dispute that may arise during the visit to the website or the use of the services that may be offered therein, the website owner and the user agree to submit to the Judges and Courts of the user's domicile, provided that it is located in Spanish territory and it acts as a consumer.